Hugh McGrory: An Emphormatic Approach to Employment

By Hugh McGrory, Chief Innovation Officer, CultureShock
Comment from i4j DC

Current strategies and processes around employment (and education) are heavily skewed in favor of logical, mathematical and linguistic capabilities to the detriment of other awarenesses: musical/rhythmic, visual/spatial, bodily/kinesthetic, interpersonal, intrapersonal and naturalistic. Whether we see these as distinct types of intelligence or as abilities and aptitudes that constitute subsets of general intelligence is not of vital importance. The fact is that different people have different learning styles and that different jobs value certain qualities more than others.

The problem with a purely Informatics approach is that it places emphasis on things that machines are already better at than humans while at the same time ignoring the full complexity of human ability. A key element of this complexity is Empathy. Empathy is the cornerstone of emotional intelligence. Machines and algorithms are very bad at understanding this. That is because of how we have constructed them to date; it’s easier to build a computer program for concrete tasks like data analysis than to write code for abstract sentiments like compassion. Read more.

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